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Sales Operation

Date: 30-Sep-2021

Location: SINGAPOUR, SG, 069536

Company: OVHcloud

Sales Operation 

 

#OVHcloud
OVHcloud puts complete freedom in the hands of technologists and businesses, for anyone to master right from the start.  We are a global technology company serving developers, entrepreneurs, and businesses with the dedicated server, software and infrastructure building blocks to manage, secure and scale their data.  Throughout our history, we have always challenged the status quo and set out to make technology accessible and affordable.  In our rapidly evolving digital world, we believe an integral part of our future is an open ecosystem and open cloud, where all can continue to thrive and customers can choose when, where and how to manage their data.   

We are a global company trusted by more than 1.5 million customers.  We manufacture our servers, own and manage 30 datacenters, and operate our own fiber-optic network.  From our range of products, our support, thriving ecosystem, passionate employees, to our commitment to social responsibility—we are open to power your data.

 

#Department
We are looking for a Sales Operation for our Sales department, which guarantees the commercial development of all of our product universes. It brings our values closer to our customers: sovereignty, freedom, alternative.
With a presence in several countries, the team works with our customers to build the future of cloud solutions and OVHcloud

#Missions

Attached to the Sales Manager , you meet the following challenges : Improve efficiency and autonomy of Sales and Marketing Teams and operations.

 

Business Analysis, Dashboard & Reporting

  • Building dashboard & views to enable sales teams to monitor their business
  • Provide ad'hoc reports
  • Contribute to weekly reporting of the APAC region
  • Analyze sales KPIs to suggest areas for improvements
  • Contribute to budget definition with financial controlling teams

 Lead Generation for Acquisition

  • Contributing to setting-up sales campaigns and tracking progress and efficiency
  • Contributing the definition of new lead sources options together with other departments
  • Implement and work toward automation of new lead sources processes
  • Analyze lead sources performances and suggest areas for improvement

Contribution to process design and roll-out/support to the APAC region

  • Contributing to the design & implementation of sales processes with common guidelines (ex: how to ask for a refund, how to react to churn risk, how to manage a delivery issue, ……) in collaboration with other departments
  • Maintaining the knowledge base of processes & best practices
  • Ensuring streamline communication between regional teams and other departments
  • Being accountable for the efficiency of the process (ex: delivery, ordering priorities, digital farming)

Sales enablement & CRM

  • Ensuring that sales teams are trained on relevant topics including on tools and processes
  • Acting as first point of contact for all CRM usage questions and improvement suggestions. Centralizing requests, assessing their relevance and discussing implementation with the CRM team.

Continuous improvement

  • Propose and contribute to business specifications for new tools & processes to provide more autonomy and empowerment to the sales teams

At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope.

 

#Profile

  • You have excellent interpersonal, communication skills
  • You are tech-savvy with cloud knowledge, and with marketing & customer minded
  • You are highly creative, proactive, pedagogue
  • You have the ability to coordinate multi-stakeholder projects
  • You have time management skills and ability to work under pressure to tight deadlines
  • You have 3+ year experience in Business Analysis / Sales and Marketing Operations / Data Analysis
  • You are proficient with Customer Relationship Management tools. Microsoft Dynamics experience would be an asset
  • You have data management skills and experience: Excel, Tableau, SGL (an asset)
  • Experience with Marketing automation tools would be an asset
  • With a great sense of service, you want to have a positive impact on your internal and / or external contacts.
  • You are open to the world and working in an international context is an important aspect for you.
  • You are independent and able to work in a fast-paced environment.

 

Do you want to join a unique human adventure? Explore new avenues and use your talents and energy to support an ambitious project? You are in the right place. Do not hesitate any longer and join the OVHcloud adventure!