Solution Specialist Data Protection H/F/N

Au sein de votre équipe #OneTeam

• Within the Enterprise Product Growth team, the Solutions Specialist is responsible for selling data protection solutions covering backup, disaster recovery, business continuity, and disaster recovery planning (DRP).

• The Solutions Specialist helps customers understand why protecting data and maintaining the availability of critical applications are essential business priorities. The role combines consultative selling, technical expertise, and business-value communication to help customers define an appropriate protection strategy, select the right services, and meet their required Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).

Vos principales responsabilités

• Sell backup, data protection, disaster recovery, business continuity, and DRP solutions to Enterprise customers (GTM Digital Scalers & Corporate) and prospects.

• Explain clearly and convincingly the business, operational, financial, regulatory, and reputational risks associated with data loss, service interruption, ransomware, infrastructure failure, and inadequate recovery preparedness.

• Lead discovery discussions to understand the customer’s business-critical applications, data, infrastructure, dependencies, risks, compliance requirements, and current protection maturity.

• Assess and document customer requirements for RPO, RTO, retention, resilience, geographic separation, immutability, encryption, recovery testing, and operational governance.

• Translate business continuity requirements into fit-for-purpose solution architectures, service levels, protection policies, and commercial proposals.

• Explain the difference between backup, replication, high availability, disaster recovery, business continuity, and disaster recovery planning, and position each capability appropriately.

• Demonstrate how RPO and RTO requirements affect architecture, service design, operational processes, costs, and recovery confidence.

• Handle or support the complete sales cycle, from discovery and qualification through solution design, proposal, negotiation, closing, and handover to delivery and customer success.

• Work closely with account teams, solution architects, pre-sales, delivery, security, product, and technology partners to build complete and accurate offers (based on Veeam, Zerto, Plakar, …).

• Lead customer workshops, assessments, presentations, demonstrations, proof-of-concepts, recovery exercises, and solution validation sessions when appropriate.

• Help customers evaluate the effectiveness of their current backup and recovery strategy, including recovery testing, monitoring, alerting, reporting, and evidence of recoverability.

• Address modern data protection challenges, including ransomware resilience, immutable backups, isolated or air-gapped copies, identity protection, privileged access, and recovery from compromised environments.

• Position managed backup and disaster recovery services in relation to customer objectives, internal capabilities, regulatory expectations, and total cost of ownership.

Votre futur impact

Dans 6 mois

• Built expert-level knowledge of the company’s backup, disaster recovery, DRP, and related cloud and security offers.

• Developed the ability to explain the business importance of data protection and to qualify customer requirements using RPO, RTO, recovery tiers, retention, and resilience criteria.

• Supported account teams on customer discovery meetings, workshops, demonstrations, solution validation, and proposals.

• Identified, qualified, and pursued high-potential opportunities across prospects and existing customers.

Et dans 1 an

• Built strong customer trust and positioned complete data protection and disaster recovery solutions aligned with business-critical requirements.

• Delivered or exceeded agreed revenue, pipeline, and product adoption objectives for the data protection portfolio.

• Enabled the wider sales organization to conduct high-quality resilience conversations and identify relevant opportunities

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Compétences requises :

• Deep technical and commercial understanding of backup, data protection, disaster recovery, business continuity, and DRP solutions.

• Strong understanding of RPO, RTO, retention policies, backup frequency, recovery tiers, replication, failover, failback, recovery testing, and service-level commitments.

• Ability to explain complex technical and risk-management topics in clear business language to CIOs, CISOs, IT Directors, infrastructure leaders, and business stakeholders.

• Good understanding of hybrid cloud, virtualized environments, physical and cloud workloads, storage, networking, identity, security, and application dependencies.

• Knowledge of data protection principles such as immutable backups, encryption, access control, segregation of duties, geographic redundancy, and ransomware recovery.

• Ability to design or position solutions that balance resilience, recoverability, operational complexity, and total cost of ownership (TCO).

• Excellent discovery, communication, presentation, storytelling, negotiation, and relationship-building skills.

• Ability to translate customer requirements into solution architectures, service descriptions, value propositions, and commercial proposals.

• Proven track record in consultative sales of complex infrastructure, cloud, cybersecurity, backup, or managed services solutions.

• Fluent in French and English