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Date:  Oct 7, 2021
Contract Type:  Permanent contract
Location: 

PARIS, FR, 75017 ROUBAIX, FR, 59100 BORDEAUX, FR, 33000

Technical Writer Manager

 

#Department

We are looking to consolidate our Product Management team with the recruitment of a Technical Writer Manager.
As a Technical Writing Manager you have strong technical writing skills, demonstrated experience working with complex technology, and are adept at making sophisticated concepts understandable to readers of varying experience levels.
 

 

#Missions

You will have to spend time on direct contribution to technical writing projects, but also has the capability and desire to manage a team of technical writers.
You are a communicator and you have at heart to organize the synchronization of all your interlocutors with the market. You put customer satisfaction at the top of your concerns.
We are looking for candidates with excellent writing, editing, and communication skills. Ideal candidates are passionate about learning new skills and concepts and want to learn about cutting-edge technology. We also want someone who loves to work with other people and can effectively communicate with individuals from a variety of technical and non-technical backgrounds.

 

If you are passionate about participating to strong adventure, have a strong entrepreneurial spirit and thrive in a fast-growing and ever-changing environment, this is the job for you!

Your Job?
• Manage a tech writer team
• Create the processes to Maintain technical documentation, including user guides and product training materials.
• Support the lifecycle of OVHCloud's products on related documentation for external and internal customers.
• Enhancing our existing documentation to provide greater value to our customers, enabling them to expand the usage of our products.
• Resource planning to ensure we meet customer expectations for documentation relating to new products.
• Collaborate with the product managers team to create content and messages to help our customers to use our products.
• Identifying new ways to improve the customer experience as it relates to their integration and operation of our products and services, with a focus on technical documentation and other associated resources.
 

At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope.

 

#Profile
• Strong customer orientation.
• Rigor in execution.
• Autonomy, flexibility and leadership.
• With a great sense of service, you want to have a positive impact on your internal and / or external contacts.
• You are open to the world and working in an international context is an important aspect for you.