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Date:  Sep 15, 2021
Contract Type:  Permanent contract
Location: 

NORTH SYDNEY, AU, NSW 2060

With a presence on five continents and over 2,400 employees, OVHcloud is firmly established as Europe's leading cloud services provider, and a trusted partner for IT professionals around the world. More than 1 million customers – from small up to enterprise accounts – rely on our infrastructures, launching their own innovations on our scalable, secure solutions.

As a Data Center Upgrade Technician, part of the Upgrade team and reporting to the Data Center Manager, you will be responsible for ensuring the proper installation, upgrade and customization of undelivered servers.

 

 At OVHcloud we encourage daring and initiative. Beyond these missions, we expect you to be proactive and participate in the continuous improvement of your perimeter.

 

Responsibilities: 

 

  • Implement the installation, upgrade, cabling, customization, testing and troubleshooting of servers in a production environment

  • Plan and implement the installation of network equipment and cabling for new network architectures, and facilitate the deployment and troubleshooting of network devices.

  • Install and troubleshoot physical security networks and devices

  • Complete interventions on the servers in response to monitoring alerts or customer tickets

  • Upgrade the servers (change obsolete components)

  • Undertake curative maintenance on delivered servers

  • Troubleshoot complex issues using various tools

  • Perform regular established maintenance procedures

  • Understand and maintain cabling systems

  • Replace failed networking devices within racks

  • Implement actions to resolve problems related to the server environment

  • Ensure servers are functioning properly via analysis and monitoring

  • Keep asset databases up to date

  • Manage and resolve system failures quickly

  • Escalate incident tickets to L2 support where approporiate

  • Assist team members with other relevant maintenance tasks within the DC

  • Complete interventions on the servers in response to monitoring alerts or customer tickets

  • Upgrade the servers (change obsolete components)

  • Undertake curative maintenance on delivered servers

  • Troubleshoot complex issues using various tools

  • Perform regular established maintenance procedures

  • Understand and maintain cabling systems

  • Replace failed networking devices within racks

  • Implement actions to resolve problems related to the server environment

  • Ensure servers are functioning properly via analysis and monitoring

  • Assist team members with other relevant maintenance tasks within the DC

Skills and experience

 

Knowledge in hardware & servers+ Knowledge of the data center environment (network, electrical, filtration, air conditioning, water-cooling, provides a smarter alternative for web hosting, emails, bare metal servers, hosted private cloud, hybrid and public cloud solution+ Detail oriented - Dynamism - Good interpersonal skills, team player - Autonomous+ Skills and interest in the field of Information Technology Working Conditions While performing the duties of this job, the employee is frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch or crawl.

 

Want to join a unique human adventure?

Explore new ways and use your talent and your energy to support an ambitious project?

You are at the right place. Join the OVHcloud adventure!

 

OVHcloud is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws.