How can I see what job offers are available?

You can find all our here . Create your applicant profile and set up alerts for the sectors you’re interested in. That way, you’ll receive emails notifying you of any suitable vacancies, directly in your mailbox.

The job offer is in English - does my application need to be in English?

Yes, absolutely! Each job offer is written in the language that will be spoken on a day-to-day basis by the team that you’d be joining. So, in addition to responding to the offer in English (or another language), you also need to show that you speak that language at a sufficient level to communicate in it each day.

Where can you work for OVHcloud?

OVHcloud has teams across four continents: to view all locations available, visit this page.

Is there a limit on how many jobs I can apply for?

Absolutely not! If you think you’d be a good fit for multiple jobs that we’re advertising, go ahead and apply for them all, just make sure that each application is adapted to the specific job offer in question. To explore our job offers, click on this link.

Who can I contact if I have any questions about my application?

Once you’ve submitted your application, one of our recruiters will get in touch with you. That’s when you can ask any questions you may have.

How long will it be before I get a response to an application?

Your recruiter will be able to give you all of the information you need on the recruitment process. Rest assured, we track all of the applications we receive - our team will generally be in touch within four weeks.

Where can I track my application?

In the applicant portal, you’ll find all the various steps following the submission of your application.

What is OVHcloud’s policy on diversity and inclusion?

Diversity and inclusion are part of our core values. We’ve therefore set up several initiatives to promote diversity and inclusion for all of our employees. You can find out more about them by clicking here.

How do I know what the salary is for a job offer?

The salary range is indicated in the job advertisement and it’ll also be covered in your discussions with the recruiter.

Customer services

CUSTOMER SERVICES

All of our job offers

EXPLORE THE SOLUTIONS

For our customers, you’re their real point of contact in a virtual world. You embody our customer experience. You’ll find solutions to their requests, ranging from technical issues to sales follow-ups. You’re fluent in both the customer’s language and OVHcloud’s language. You act like an interpreter of sorts for our customers, helping them to get the best out of our services for their businesses. You provide effective and out-of-the-box responses to their queries and qualms.

FOUR LEVELS OF EXPERTISE

We have four levels of customer support. Which one is right for you?

STANDARD

Frontline service level, your target end user: any person with an OVHcloud product. Here, digital is king (e.g. FAQs, chatbot, etc.).

PREMIUM

Your expertise is levelling up. You handle Premium customers’ requests as a priority and offer them personalised support as they get started with their OVHcloud solutions.

BUSINESS

Your level of expertise allows Business customers to fulfil their commitments to their own customers.

ENTERPRISE

You’re an expert key partner for Enterprise customers. Your high level of expertise sees you respond to them within 15 minutes and give them visibility spanning several months. You provide them with comprehensive and fully-personalised support.

WHAT ABOUT THE DAY-TO-DAY?

So, in tangible terms, what does this mean for you?
Here’s a preview of what you can expect to find when working in our Customer Services division.

#ONETEAM

Get a taste for the strength of an open-minded and positive company where being receptive to people’s unique situations is what allows us to find the optimal approach for each challenge. Helping one another and ingenuity is what gives our work a particular (positive) edge, which is appreciated by our customers and teams alike!

ALWAYS FIND A SOLUTION

In direct contact with customers on a day-to-day basis, you guide them through resolving any issues they have, ensuring their full satisfaction. If the solution doesn’t exist, you work with the Product Unit to find possible alternatives and create the right solution.

PUTTING PEOPLE FIRST

In a sector that is technological by nature, people remain the cornerstone of our company ethos. You'll be taking care of our customers, but we'll be taking care of you.

Compared with my previous experience in other companies, working for OVHcloud is completely different. There is no comparison when it comes to the mindset and the day-to-day work.It’s really something that you don’t find anywhere else.
Melika B., Run Telecom Team Leader

JOIN THE TEAM

Now’s the time to go for it! No matter where you’re coming from, just bring your motivation and your personality, and find your perfect career match with us.

ALL OUR JOB OFFERS

Have you found a job that matches what you’re looking for?
Create your profile on the applicant portal and tell us a bit about yourself.

Job offers

FAQs

Below, you’ll find answers to the questions that we get asked most frequently. You can find all of the questions in our FAQs, here.

YOUR APPLICATION

How do I apply?

To apply to join our teams, you can:
- Apply to one of the offers available on our website. To explore our vacancies, click on this link.
- Let us know you want to join us by submitting a speculative application. To do this, create your profile in the applicant portal, submit your CV and, if you want, attach a cover letter explaining why you want to work with us here at OVH.

We’ve compiled all our application tips on this page.

How can I submit a speculative application?

Simply create your profile in the applicant portal, submit your CV and, if you want, attach a cover letter explaining why you want to work with us here at OVH.

We’ve compiled all our application tips on this page.

How do I know if a job offer is still available?

If you can still see the offer online on this website, applications are still open. So, don’t hang about - apply now!

Can I apply if I haven’t got a degree?

Here at OVHcloud, we believe that talent comes from all different backgrounds. Effectively, your unique career path is what makes your application interesting to us. Whether you have a degree or not, believe in yourself: everyone has a chance!

How does the recruitment process work?

Here at OVH, each recruitment process goes through the same steps: follow the guide!

Create your profile in the applicant portal.
Initial discussion with your recruiter within two to four weeks.
Meet the team members.

DIVERSITY AND INCLUSION

Can I work for OVHcloud if I have a disability?

Of course! At OVHcloud, we believe in equal opportunities for all. That's why we're committed to a recruitment process that's respectful, open, and accessible. We count on you to share your needs with us, especially if they need to be taken into account to ensure your recruitment process is a success. We're convinced that a successful recruitment at OVHcloud is about finding common ground and sharing values, ambitions, and aspirations that complement each other.

I was a witness or victim to discrimination during the application or recruitment process. What can I do?

You can submit any feedback or issues via our OVHcloud ROGER reporting platform: https://ovh-group.signalement.net/entreprises

YOUR SALARY

What is OVHcloud’s policy on equal pay?

We undertake to work daily to promote professional equality and reduce pay gaps. Learn more about our commitments to diversity and inclusion by clicking here.

What benefits does OVHcloud offer for its employees?

We believe that employees with less to worry about are also happy, engaged and high-performing employees: flexibility, remote working, concierge services, childcare, and more. Click here to discover what’s waiting for you when you join the OVHcloud adventure.
The benefits may vary from site to site, and also from country to country.

PERSONAL DATA PROCESSING

How is applicants’ personal data processed?

When you sign up to careers.ovhcloud.com and apply for a job with us, OVH S.A.S. will process your personal data. This personal data processing is required for the receipt and registration of applications, as well as for managing the recruitment process (namely the selection process, interviews and follow-up) relating to employees’ line management, responding to applications and, if applicable, handling any disputes.

The legal basis for this processing is Article 6(1)(b) of the General Data Protection Regulation (EU) 2016/679: the processing is required for the execution of pre-contractual measures and for the establishment of the contractual relationship between the entities of OVH Group and applicants. In the event of recruitment by an OVH Group entity, the data will consequently be processed for the purposes of employee administrative management and career management.

Identification, career, and cover letter data, as well as data regarding the line management of the applicant, employee or the person who recruited the applicant are sent to Affiliate Companies (both inside and outside the EU), hosting data within the SAP Success Factor solution in the European Union (the Netherlands). Some of this data may be required and, if this is the case, you’ll be informed when it is collected, primarily in the form of an asterisk or an equivalent marking.

Your data is retained for the entire duration of the application process and, with your consent, it is retained for an intermediate period of 13 months from the last point of communication for the purposes of creating a CV bank. Following this, it is then archived until the legal limitation periods expire. However, in the event of hiring, this data is processed for the purpose of sending a formal job offer and retained throughout the contractual relationship between you and the OVH Group entities concerned.

To exercise your rights (access, rectification, erasure, opposition and limitation of processing, and portability) or if you have any questions about the processing of your data within this system, you can contact the Data Protection Officer at the address dpo@ovh.com, attaching proof of identity. You can also file a complaint with the CNIL (French Data Protection Authority).